Returns & refunds

Last updated: September 8, 2026

30-day returns

You can return an unused part within 30 days of delivery for a refund. To qualify, the part must be uninstalled, unmodified, in its original packaging, and in the condition you received it. Parts that have been mounted, torqued, ridden on, or show tool marks cannot be returned.

Fitment guarantee

Every part on this site is listed against the machines the manufacturer states it fits. If you ordered a part that this site listed as fitting your year, make and model, and it does not fit, contact us within 30 days of delivery. We will exchange it for the correct part or refund it in full, including your return shipping. Please check the "Fits" section on the product page and your bike's year before ordering; parts selected for a different machine than your own are handled as standard returns.

How to start a return

Email orders@wheelhousemoto.com with your order number, the part, and the reason. We will reply with a return authorization and the address to ship to. Do not send a part back without an authorization; unannounced packages cannot be matched to an order and may be refused.

Return shipping

For standard returns, you are responsible for return shipping and we recommend a tracked service; lost return packages cannot be refunded. For fitment errors on our side, defective parts, or wrong items shipped, we cover return shipping.

Refunds

Once the return is received and inspected, the refund is issued to your original payment method within 5 business days. Original shipping charges are not refunded on standard returns. Your bank or card issuer may take a few additional days to post it.

Exchanges

The fastest way to get the right part is to place a new order for it and return the original for a refund under this policy.

Items that cannot be returned

• Parts that have been installed, used, or modified
• Custom-built wheels and any item built to your specification
• Electrical components once their packaging has been opened
• Clearance or final-sale items marked as such

Defective parts and warranty

Warp 9 Racing parts carry the manufacturer's warranty against defects in materials and workmanship. If a part fails under normal use, contact us with photos and a description; we will coordinate the warranty claim with Warp 9 on your behalf. Warranty does not cover damage from crashes, improper installation, or racing use beyond the part's intended purpose.